Terms and Conditions

Copyright © 2026 VirtualX Pro | All Rights Reserved

  • These Terms and Conditions govern the use of the VirtualX Pro® platform and website, operated by P I T Solutions Limited.

  • By accessing or using any functionality of VirtualX Pro, you agree to be bound by these Terms, which constitute a legally enforceable contract under Indian law.

  • If you do not agree, you must cease all use of the platform immediately.

  • Special attention is drawn to provisions regarding privacy, data protection, communication and limitation of liability.

Copyright Statement

1. Copyright and Intellectual Property

  • All content on VirtualX Pro, including but not limited to text, graphics, logos, icons, images, videos, audio clips, downloadable materials, reports, data compilations and software, is the property of P I T Solutions Limited, its affiliates, licensees or subcontractors and is protected by national and international copyright laws.

  • You retain ownership of any original content you upload or post on VirtualX Pro. However, by posting or uploading such content, you grant P I T Solutions Limited a worldwide, royalty-free, non-exclusive license to publish, reproduce, store and distribute your content for the purpose of operating and improving our services.

  • You also grant other VirtualX Pro users a right to link to, reference or comment on your posted content, subject to compliance with applicable copyright and third-party rights.

2. User Responsibilities

  • You must ensure that any material you upload, link or share on VirtualX Pro does not infringe third-party rights.

  • If you repost third-party content, you are responsible for obtaining the required licenses, permissions and copyright notices.

  • You guarantee that you have full rights and permissions for any content submitted and agree to indemnify P I T Solutions Limited against any claims or damages resulting from infringement.

  • Unauthorized copying, downloading or reproduction of non-user-contributed materials (such as system graphics, templates or software) is strictly prohibited.

3. Use of Client Information

  • Once you or your organization become a customer of VirtualX Pro, P I T Solutions Limited reserves the right to:

    • Use your organization’s name as an official client reference.

    • Display your company’s logo on our website, marketing and promotional materials unless explicitly prohibited by a prior written agreement.

4. Platform Integrity & Restrictions

  • The design, structure, look and feel and combination of features of the VirtualX Pro platform remain the exclusive property of P I T Solutions Limited.

  • Reproduction, duplication or replication of the VirtualX Pro platform in any manner is prohibited without explicit written consent.

  • All software and underlying code within VirtualX Pro are either proprietary to P I T Solutions Limited or licensed for use and may only be used in accordance with these Terms.

5. Refund and Cancellation Policy

  • All purchases on VirtualX Pro are final. Refunds or cancellations are not available.

6. Privacy, Data Protection & Communication

  • Data Collection & Storage: VirtualX Pro shall collect, process and store user data in compliance with applicable data protection laws and based on the Privacy Policy.

  • User Consent for Communications: By using VirtualX Pro, users consent to receive essential communications, including system-related emails and notifications necessary for service delivery.

  • AI-Generated Question Creation:

    • Any documents uploaded by users for AI question generation will be retained within the application and may be transmitted to third-party service providers (including, but not limited to, OpenAI and Google Vertex) for processing.

    • By uploading such documents, users expressly acknowledge and consent to their storage and transmission.

    • The Company shall not be liable for any acts, omissions or processing performed by such third-party providers.

7. VirtualX Pro AI Question Creation & Exam Configuration – Usage Terms

  • AI-based question creation within VirtualX Pro is available exclusively in the English language.

  • Questions generated through the AI module shall be stored in the system only upon the final submission of the exam creation process.

  • The quality, accuracy and relevance of AI-generated questions are dependent on the quality and sufficiency of the content uploaded by the user.

  • Users are strongly advised to carefully review and validate all AI-generated questions before submitting or publishing them for examination purposes.

8. Limitation of Liability

  • P I T Solutions Limited is not liable for any direct, indirect, incidental or consequential damages arising from the use or inability to use VirtualX Pro.

  • We are not responsible for delays, interruptions, loss of data or unauthorized access resulting from technical failures or external threats.

  • Nothing in these Terms excludes liability for fraud, gross negligence or any liability that cannot be excluded under applicable law.

9. Jurisdiction Considerations

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

  • Any disputes arising out of or in connection with these Terms shall, by default, be subject to the exclusive jurisdiction of the courts of Thiruvananthapuram, Kerala, India.

  • For international clients, a more neutral dispute resolution mechanism may apply, including arbitration or designation of alternate jurisdictions (e.g., Switzerland for European clients).

10. Account Suspension and Termination

  • Accounts may be suspended or terminated under circumstances including, but not limited to:

    • Breach of Terms

    • Misuse or unauthorized use of the service

    • Non-payment of applicable fees

11. Terms Modification

  • P I T Solutions Limited reserves the right to modify, update or revise these Terms at any time.

  • Updated Terms will be published on this website.

  • Continued use of VirtualX Pro after any updates constitutes acceptance of the revised Terms.

Conclusion: VirtualX Pro is a secure, scalable and legally protected platform. By using it, you agree to respect intellectual property, comply with copyright laws and accept the defined limitations of liability.